Effective Date: April 1, 2026
DripNova ("we", "our", "us") is operated by Suzhou Jiuyao Information Technology Co., Ltd. We are committed to protecting your privacy and handling your personal data in a transparent and secure manner.
When you use our website, we may collect the following types of personal data:
Name
Email address
Shipping and billing address
Phone number
Account login details
Custom order details (e.g. name, number, design preferences)
IP address
Browser type
Device information
Pages visited and browsing behavior
Date and time of access
We use your data to:
Process and fulfill your orders
Provide customer support
Manage your account
Improve our website and services
Send order updates and service-related communications
Prevent fraud and ensure security
We do not sell your personal data.
We may share your data with trusted third parties only when necessary:
To process payments (e.g. credit card, PayPal)
To deliver your order
Including our e-commerce platform (Shopline) and analytics tools
These partners only process your data as needed to provide their services.
As we operate globally, your data may be transferred and processed outside your country of residence. We take appropriate measures to ensure your data remains protected.
We use cookies and similar technologies to:
Ensure website functionality
Improve user experience
Analyze traffic and performance
Deliver relevant advertising
You can manage your cookie preferences through your browser settings.
We may use third-party tools such as:
Google Analytics
Google Ads
Facebook Ads
These tools help us understand user behavior and improve marketing performance.
You can opt out of personalized advertising through your browser or platform settings.
We retain your personal data only as long as necessary to:
Fulfill your order
Comply with legal obligations
Resolve disputes
Depending on your location, you may have the right to:
Access your data
Request correction or deletion
Restrict or object to processing
Withdraw consent
Request data portability
To exercise your rights, contact us at the email below.
We implement appropriate technical and organizational measures to protect your data, including secure (SSL) encryption.
If you have any questions about this Privacy Policy, please contact us:
Legal Entity Name: Suzhou Jiuyao Information Technology Co., Ltd.
Registered Address: No. 830 Tongjing North Road, Gusu District, Suzhou, Jiangsu, China
Country of Operation: Global
We may update this Privacy Policy from time to time. Please review it periodically for any changes.
Thank you for trusting DripNova.
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